ClickPost
Log In Book a demo Start a free trial

Let Customers
Fix Their Own Order After Checkout

Addresses, variant swaps, quantity, discount codes, cancellations - self serve edits before you ship.

The Gully Labs thank-you page on a phone: a countdown on how long the order stays editable, rows for contact details, shipping address, order changes, discount codes and cancellation, and recommended trainers below. Floating cards read 40% lower support costs and 5% higher AOV from upsells, a callout explains that the edit window is yours to set, and two handwritten lines read “Let shoppers make changes, their way” and “More revenue. Fewer support tickets.”
Trusted by Shopify brands worldwide
Curl Warehouse 7-figure brand

“This has reduced the number of emails we receive to update orders. It's easy to use and set up, and the developers have been very receptive to changes.”

Curl WarehouseCanada
Mateina Andrew Huberman's favourite

“One of the best order editing apps available that actually works! I've tested about a dozen, and this was by far one of the best. Amazing team and support.”

MateinaCanada
Renue By Science

“The team at Clickpost are exceptional developers and great people. They listen to feedback and have built genuinely useful tools for Shopify stores.”

Renue By ScienceUSA
Doonails $100M+ brand

“Really helped us quickly to fix all issues.”

DoonailsGermany
Modomu

“Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which brought in a bit of extra revenue.”

ModomuIndia
Haute Sauce

“Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items, which is a nice bonus.”

Haute SauceIndia
Westside Global

“We just installed Clickpost a few days ago and honestly it's been a very smooth experience. Setup was way easier than I expected and everything worked right out of the box. The order editing feature is exactly what we needed since customers always want to change something after checkout. Smit helped us get everything configured and answered our questions super fast.”

Westside GlobalIndia
MyBorosil

“Order editing app by clickpost is easy to install with a super responsive support team. It has reduced our support tickets. It has just made our life easier. Was very easy to setup on them. Loving it!”

MyBorosilIndia
Wellbeing Nutrition

“Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.”

Wellbeing NutritionIndia
Mars By GHC 7-figure brand

“We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.”

Mars By GHCIndia
VanillaPura 7-figure brand

“Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.”

VanillaPuraUtah, USA
GHAR SOAPS 8-figure brand

“Clickpost been a great upgrade for our store. Customers can log in, check their info, and manage everything easily, which has made the whole experience feel smoother and more professional.”

GHAR SOAPSUAE

Set up ClickPost order editing in 4 steps.

CP: Order Editing & Upsells Built for Shopify
Pricing Free to install. Free trial available.
Rating 5.0 (67 reviews)
Developer Clickpost
Install
1

INSTALL & START YOUR TRIAL

Get started in minutes with a free trial. Install the app and start setting up your order editing flow.

Enable order editing
Order editing is now enabled for customers.
Select the time limit for customers to edit their orders
Time LimitUntil FulfilledCustom
Custom time value1Time UnitHours
Allow customers to edit:
Shipping Address
Change Contact Information
Update Your Order
Discount Codes
Cancellation
2

COMPLETE SETUP IN 10 MINUTES

Configure your edit window, choose what customers can change, and get help from our 24/7 live support whenever you need it.

Make changes to your order
You can make changes to order for another 59 minutes and 56 seconds
Change Contact Information
Edit Shipping Address
Update your order
Apply Discount Code
Cancel Your Order
3

CUSTOMERS CAN NOW EDIT THEIR ORDERS

Customers can update their order directly from the Thank You or Order Status page — no login or contact form required.

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4

ENABLE UPSELLS WHILE THEY EDIT

Show relevant product recommendations during the edit flow and turn order changes into additional sales.

Mars by GHC supplements on a poolside tray
$18,551in upsell revenue
8,211orders edited
We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.
Mars by GHC7-figure brand · January 2026
See how it works
Used by 600+ Store teams
globally
Get started
World map with pins on the countries running ClickPost order editing: Canada, the United States, Germany, Cyprus, the UAE and India.

What merchants tell us

One of the best order editing apps available that actually works! I've tested about a dozen, and this by far was one of the best. Amazing team and support as well. Highly recommended!
Mateina May 19, 2026Canada
Mohit and the team at ClickPost are an exceptional team of developers and nice people to boot. They listen to feedback for improvement and new features, and have built genuinely useful tools for Shopify stores.
Renue By Science March 10, 2026United States
We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.
Mars By GHC January 8, 2026United States
Great tool. Easy to install and use. Really easy to quantify the value: Each time an order is edited is one call/email that I didn't have to manage. The customer service team is also really good, fast and responsive.
Fulton365 September 15, 2025United States
Simple, effective, and reliable. Allows customers to edit their orders easily without contacting support, making the post-purchase experience seamless. Highly recommended!
bearhouseindia June 9, 2026India
We installed Clickpost mainly to give customers more flexibility after checkout, and it’s been working really well. Earlier, our support inbox was full of simple edit requests, but now most customers handle those changes themselves. Definitely helped streamline things for our team.
V-Guard Industries Limited June 2, 2026India
After using the app for a month, we’ve definitely noticed fewer customer support requests related to order updates. The experience for customers feels seamless, and the app has been stable without any major issues
Berry - Wellwithlife May 20, 2026
Simple and effective app. We were looking for something that lets customers update orders after checkout without manual intervention, and this fits perfectly. Setup didn’t take long, and everything worked out of the box. Appreciate the quick support when needed.
Divinelane May 13, 2026India
Really useful tool if you deal with frequent order changes. We especially like the flexibility it gives customers without affecting our operations. The UI is straightforward, and the team behind it seems quite proactive. Looking forward to exploring more of the upsell features.
MIRAGGIO May 12, 2026India
Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which actually brought in a bit of extra revenue without much effort. Setup was pretty straightforward, and when I got stuck, Smit jumped in and helped quickly. Loving it so far.
Modomu April 28, 2026India
Clean and simple app, no unnecessary complexity. Helps customers manage their orders themselves, which has saved us a lot of time daily.
lovelang April 2, 2026India
good app , it helps the clients to identify the data where customer modified the details of orders. also helps the customers edit the data on their end for smoother operations. it helps the organization to save the support cost and time.
HoneyVeda April 2, 2026India
Been using this order editing app for a few weeks now and it's been pretty smooth. The main thing I like is how easy it is for customers to make changes themselves instead of emailing us every time. Mohit from the team was super quick to respond when I had a small issue during setup, got it fixed in no time. Definitely worth it
Pinacolada March 27, 2026
Clickpost been a great upgrade for our store. Customers can log in, check their info, and manage everything easily, which has made the whole experience feel smoother and more professional.
GHAR SOAPS February 14, 2026India
Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth. Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.
Burnt Toast February 5, 2026
Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%. The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side. Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare. And they give great upsell functionality as well, while the editing is happening. Great app and team!
World of Asaya December 18, 2025India
Really happy with this order editing app. It was easy to set up and does exactly what I needed. Smit helped me get everything running in just a few minutes which I really appreciated. Simple and works great.
Miniwesst December 15, 2025India
A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.
Bonhomie December 4, 2025
Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.
Tuco Kids November 19, 2025India
Order editing app by clickpost is easy to install with a super responsive support team. It has reduced our support tickets. It has just made our life easier. Was very easy to setup on them. Loving it!
MyBorosil October 14, 2025India
The app has been a huge help to our support team. With Clickpost order editing we saved a lot of tickets, especially during the sale season. And what stood out was that they got us extra revenue through post purchase upsells, so that was a bonus! Their support is very prompt, and open to feedback.
Westside September 30, 2025
Great app for letting customers edit or cancel their orders without hassle. It’s easy to set up, reduces support work, and the team is super responsive.
Starquik August 29, 2025India
As a growing brand, Clickpost just makes my life easier. Customers used to message me minutes after placing their order for changing their address or if they picked the wrong size. Now they just fix it themselves. Works perfectly with our shipping software and Klaviyo. And the support by Smit is a bonus. I wish that I installed sooner.
Recode Studios August 12, 2025India
Exactly what we needed. No more customer queries about 'where is my order'. Everything’s available in their account. Smooth experience!
Paradyes July 23, 2025India
We were looking for a way to offer basic order changes without complicating our process. This app nailed it. Clean interface, easy for customers, and fits right into our workflow
Sammvaad July 16, 2025India
ClickPost’s Order Editing & Cancel tool has been a game-changer for Sudathi. With alot of of our support tickets related to order edits, it helped our customers to self-edit addresses, variants, and even cancel orders before shipping. It drastically reduced support load, and improved customer satisfaction. A must-have tool for brands focused on delivering smooth, scalable customer experiences.
Sudathi June 30, 2025
One of the best order editing apps available that actually works! I've tested about a dozen, and this by far was one of the best. Amazing team and support as well. Highly recommended!
Mateina May 19, 2026Canada
Mohit and the team at ClickPost are an exceptional team of developers and nice people to boot. They listen to feedback for improvement and new features, and have built genuinely useful tools for Shopify stores.
Renue By Science March 10, 2026United States
We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.
Mars By GHC January 8, 2026United States
Great tool. Easy to install and use. Really easy to quantify the value: Each time an order is edited is one call/email that I didn't have to manage. The customer service team is also really good, fast and responsive.
Fulton365 September 15, 2025United States
Simple, effective, and reliable. Allows customers to edit their orders easily without contacting support, making the post-purchase experience seamless. Highly recommended!
bearhouseindia June 9, 2026India
We installed Clickpost mainly to give customers more flexibility after checkout, and it’s been working really well. Earlier, our support inbox was full of simple edit requests, but now most customers handle those changes themselves. Definitely helped streamline things for our team.
V-Guard Industries Limited June 2, 2026India
After using the app for a month, we’ve definitely noticed fewer customer support requests related to order updates. The experience for customers feels seamless, and the app has been stable without any major issues
Berry - Wellwithlife May 20, 2026
Simple and effective app. We were looking for something that lets customers update orders after checkout without manual intervention, and this fits perfectly. Setup didn’t take long, and everything worked out of the box. Appreciate the quick support when needed.
Divinelane May 13, 2026India
Really useful tool if you deal with frequent order changes. We especially like the flexibility it gives customers without affecting our operations. The UI is straightforward, and the team behind it seems quite proactive. Looking forward to exploring more of the upsell features.
MIRAGGIO May 12, 2026India
Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which actually brought in a bit of extra revenue without much effort. Setup was pretty straightforward, and when I got stuck, Smit jumped in and helped quickly. Loving it so far.
Modomu April 28, 2026India
Clean and simple app, no unnecessary complexity. Helps customers manage their orders themselves, which has saved us a lot of time daily.
lovelang April 2, 2026India
good app , it helps the clients to identify the data where customer modified the details of orders. also helps the customers edit the data on their end for smoother operations. it helps the organization to save the support cost and time.
HoneyVeda April 2, 2026India
Been using this order editing app for a few weeks now and it's been pretty smooth. The main thing I like is how easy it is for customers to make changes themselves instead of emailing us every time. Mohit from the team was super quick to respond when I had a small issue during setup, got it fixed in no time. Definitely worth it
Pinacolada March 27, 2026
Clickpost been a great upgrade for our store. Customers can log in, check their info, and manage everything easily, which has made the whole experience feel smoother and more professional.
GHAR SOAPS February 14, 2026India
Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth. Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.
Burnt Toast February 5, 2026
Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%. The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side. Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare. And they give great upsell functionality as well, while the editing is happening. Great app and team!
World of Asaya December 18, 2025India
Really happy with this order editing app. It was easy to set up and does exactly what I needed. Smit helped me get everything running in just a few minutes which I really appreciated. Simple and works great.
Miniwesst December 15, 2025India
A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.
Bonhomie December 4, 2025
Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.
Tuco Kids November 19, 2025India
Order editing app by clickpost is easy to install with a super responsive support team. It has reduced our support tickets. It has just made our life easier. Was very easy to setup on them. Loving it!
MyBorosil October 14, 2025India
The app has been a huge help to our support team. With Clickpost order editing we saved a lot of tickets, especially during the sale season. And what stood out was that they got us extra revenue through post purchase upsells, so that was a bonus! Their support is very prompt, and open to feedback.
Westside September 30, 2025
Great app for letting customers edit or cancel their orders without hassle. It’s easy to set up, reduces support work, and the team is super responsive.
Starquik August 29, 2025India
As a growing brand, Clickpost just makes my life easier. Customers used to message me minutes after placing their order for changing their address or if they picked the wrong size. Now they just fix it themselves. Works perfectly with our shipping software and Klaviyo. And the support by Smit is a bonus. I wish that I installed sooner.
Recode Studios August 12, 2025India
Exactly what we needed. No more customer queries about 'where is my order'. Everything’s available in their account. Smooth experience!
Paradyes July 23, 2025India
We were looking for a way to offer basic order changes without complicating our process. This app nailed it. Clean interface, easy for customers, and fits right into our workflow
Sammvaad July 16, 2025India
ClickPost’s Order Editing & Cancel tool has been a game-changer for Sudathi. With alot of of our support tickets related to order edits, it helped our customers to self-edit addresses, variants, and even cancel orders before shipping. It drastically reduced support load, and improved customer satisfaction. A must-have tool for brands focused on delivering smooth, scalable customer experiences.
Sudathi June 30, 2025
This has been reducing the number of emails we receive to update orders. It's easy to use and set up and the developers have been very receptive to changes and suggestions and quick to respond to emails.
Curl Warehouse March 19, 2026Canada
Really helped us quickly to fix all issues
Doonails March 6, 2026Cyprus
Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.
Shred Finger Boards September 22, 2025United States
Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.
VanillaPura August 27, 2025United States
Our experience with the app has been very positive so far. It integrates seamlessly with our Shopify store and empowers customers to manage their orders more effectively after checkout. It's a simple concept, but it delivers real value and helps streamline our day-to-day operations.
sanskritagain June 5, 2026India
We tried a few similar apps before switching to Clickpost, but this one was much easier to set up and customize. The order editing experience is smooth for customers, and the support team has been responsive and helpful whenever we needed assistance. Overall, it’s been a very positive experience for our store.
PairieTales May 20, 2026India
Works well, has helped us reduce our returns.
litemed May 19, 2026India
This app solved a real problem for us. Earlier, our team had to manually handle cancellations and changes, which was time-consuming. Now customers can do it themselves within a set window. The app is easy to configure and does what it says. No complaints so far.
Wow - Wellwithlife May 13, 2026
Nice little app. Clickpost made it easy for customers to edit orders without contacting us all the time. Setup was quick, and Mohit was super helpful when we had a small issue. Solid support and does the job well.
Wellwith April 30, 2026
We’ve had a great experience using the ClickPost Order Editing app. It allows customers to easily update addresses, change sizes, or modify orders post-purchase, which has significantly reduced our support queries. Support team is responsive and helpful whenever needed.
Muffynn April 2, 2026India
Really happy with how simple and effective this is. It’s reduced a lot of manual work and made the whole process feel more seamless.
buysohi April 2, 2026
Simple, does exactly what we needed. Customers can fix their own orders without reaching out, and it’s honestly saved our team a lot of time.
Samoh International March 30, 2026
Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items which is a nice bonus. We were looking for something simple and this app does the job. Support was quick when we had a small question. Thanks to Smit for the help.
Haute Sauce March 19, 2026
We just installed Clickpost a few days ago and honestly it's been a very smooth experience. Setup was way easier than I expected and everything worked right out of the box. The order editing feature is exactly what we needed since customers always want to change something after checkout. Smit helped us get everything configured and answered our questions super fast.
Westside Global February 13, 2026
Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.
Bacca Bucci January 28, 2026India
Really happy with this app. We installed Clickpost mainly to let customers fix address mistakes and update orders themselves, and it works exactly as expected. Setup was pretty easy, and when I had a question, Smit helped me sort it out fast. Support was quick and friendly, which I really appreciate.It has saved our team a lot of back and forth. We have also seen fewer canceled orders since using it. Overall, solid app that does what it promises. Would definitely recommend if you want smoother order edits and less manual work.
Gladful December 17, 2025India
Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!
Samoh by TATA December 10, 2025
The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless. This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency. Highly recommended!
French Accent November 20, 2025
The app has been very useful to us. We were looking something like this to reduce our support enquiries, and that is what is exactly did. Our customers love this feature and it makes everyone’s life just better. Plus they also have the upsell feature, which replaced my current upsell app! Worked flawlessly. It is an absolute no brainer to install this app. Loved the support provided by the ClickPost team during our setup process. Thanks Team ClickPost.
Bichhavans November 12, 2025
Initially we were facing some issues, but the team helped us through the whole process. Been super smooth since then. It's easy, efficient and makes our day to day operations easy.No more address change or editing tickets. The upsells are a bonus, they have helped increase our AOV without affecting our conversion rates! Clickpost order editing has become an essential part of our store now. Big thanks to the team for all the support!
The Gareeb Store October 14, 2025India
Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.
Wellbeing Nutrition September 17, 2025India
Great tool to reduce traffic for order modification. Their support is highly helpful.
Gully Labs August 28, 2025India
Great app and an exceptional support from the team. The app allows our customers to modify theirs orders without the need to contact us. This has given our support team to focus on more important tasks, and been a delight for our customers. I highly recommend this app, it will save you a lot of time and money.
URturms July 28, 2025India
We always wanted to give customers more flexibility after placing an order. This app delivered exactly that. Very intuitive and doesn’t affect our existing workflow. On point and instant support by Smit and Mohit
RIJAC July 16, 2025India
This app does exactly what it promises. We've been able to reduce customer complaints by allowing easy order edits and cancellations. The setup was smooth, and their support team was quick to respond when we had questions. Definitely recommend it if you're looking to improve post-purchase experience.
Italian Colony July 15, 2025India
This has been reducing the number of emails we receive to update orders. It's easy to use and set up and the developers have been very receptive to changes and suggestions and quick to respond to emails.
Curl Warehouse March 19, 2026Canada
Really helped us quickly to fix all issues
Doonails March 6, 2026Cyprus
Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.
Shred Finger Boards September 22, 2025United States
Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.
VanillaPura August 27, 2025United States
Our experience with the app has been very positive so far. It integrates seamlessly with our Shopify store and empowers customers to manage their orders more effectively after checkout. It's a simple concept, but it delivers real value and helps streamline our day-to-day operations.
sanskritagain June 5, 2026India
We tried a few similar apps before switching to Clickpost, but this one was much easier to set up and customize. The order editing experience is smooth for customers, and the support team has been responsive and helpful whenever we needed assistance. Overall, it’s been a very positive experience for our store.
PairieTales May 20, 2026India
Works well, has helped us reduce our returns.
litemed May 19, 2026India
This app solved a real problem for us. Earlier, our team had to manually handle cancellations and changes, which was time-consuming. Now customers can do it themselves within a set window. The app is easy to configure and does what it says. No complaints so far.
Wow - Wellwithlife May 13, 2026
Nice little app. Clickpost made it easy for customers to edit orders without contacting us all the time. Setup was quick, and Mohit was super helpful when we had a small issue. Solid support and does the job well.
Wellwith April 30, 2026
We’ve had a great experience using the ClickPost Order Editing app. It allows customers to easily update addresses, change sizes, or modify orders post-purchase, which has significantly reduced our support queries. Support team is responsive and helpful whenever needed.
Muffynn April 2, 2026India
Really happy with how simple and effective this is. It’s reduced a lot of manual work and made the whole process feel more seamless.
buysohi April 2, 2026
Simple, does exactly what we needed. Customers can fix their own orders without reaching out, and it’s honestly saved our team a lot of time.
Samoh International March 30, 2026
Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items which is a nice bonus. We were looking for something simple and this app does the job. Support was quick when we had a small question. Thanks to Smit for the help.
Haute Sauce March 19, 2026
We just installed Clickpost a few days ago and honestly it's been a very smooth experience. Setup was way easier than I expected and everything worked right out of the box. The order editing feature is exactly what we needed since customers always want to change something after checkout. Smit helped us get everything configured and answered our questions super fast.
Westside Global February 13, 2026
Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.
Bacca Bucci January 28, 2026India
Really happy with this app. We installed Clickpost mainly to let customers fix address mistakes and update orders themselves, and it works exactly as expected. Setup was pretty easy, and when I had a question, Smit helped me sort it out fast. Support was quick and friendly, which I really appreciate.It has saved our team a lot of back and forth. We have also seen fewer canceled orders since using it. Overall, solid app that does what it promises. Would definitely recommend if you want smoother order edits and less manual work.
Gladful December 17, 2025India
Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!
Samoh by TATA December 10, 2025
The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless. This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency. Highly recommended!
French Accent November 20, 2025
The app has been very useful to us. We were looking something like this to reduce our support enquiries, and that is what is exactly did. Our customers love this feature and it makes everyone’s life just better. Plus they also have the upsell feature, which replaced my current upsell app! Worked flawlessly. It is an absolute no brainer to install this app. Loved the support provided by the ClickPost team during our setup process. Thanks Team ClickPost.
Bichhavans November 12, 2025
Initially we were facing some issues, but the team helped us through the whole process. Been super smooth since then. It's easy, efficient and makes our day to day operations easy.No more address change or editing tickets. The upsells are a bonus, they have helped increase our AOV without affecting our conversion rates! Clickpost order editing has become an essential part of our store now. Big thanks to the team for all the support!
The Gareeb Store October 14, 2025India
Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.
Wellbeing Nutrition September 17, 2025India
Great tool to reduce traffic for order modification. Their support is highly helpful.
Gully Labs August 28, 2025India
Great app and an exceptional support from the team. The app allows our customers to modify theirs orders without the need to contact us. This has given our support team to focus on more important tasks, and been a delight for our customers. I highly recommend this app, it will save you a lot of time and money.
URturms July 28, 2025India
We always wanted to give customers more flexibility after placing an order. This app delivered exactly that. Very intuitive and doesn’t affect our existing workflow. On point and instant support by Smit and Mohit
RIJAC July 16, 2025India
This app does exactly what it promises. We've been able to reduce customer complaints by allowing easy order edits and cancellations. The setup was smooth, and their support team was quick to respond when we had questions. Definitely recommend it if you're looking to improve post-purchase experience.
Italian Colony July 15, 2025India
DOONAILS press-on nails from the Wine & Dine collection
DOONAILS

4,000orders edited $20,000saved

Really helped us quickly to fix all issues.
DoonailsCyprus · March 2026
Explore how
The DOONAILS Thank You page with the edit panel: change contact information, edit shipping address, update the order, apply a discount code or cancel.
A US gardening brand doing ~10,000 orders / month

“$16,638 in upsell revenue in 30 days with avg upsell value of $75.63”

Explore how
Upsell revenue, last 30 days 27 July to 27 August 2026
Upsell revenue30 days USD 16,638.25+24.2% From 220 completed upsells
Upsell conversion30 days 59.9%−6.3% 220 of 367 unique orders
Avg revenue per upsell30 days USD 75.63+25.9% Items added: 342
$01.0k2.0k3.0kJul 27Aug 2Aug 8Aug 14Aug 20Aug 26
Upsell revenue Previous period

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FAQs

Everything you need to know about order editing on Shopify.

Can’t find what you’re looking for? Reach out to our support team for assistance.

Merchants have full control over the editing window. Usually brands offer 30-60 mins, but it is completely customisable.

By default we introduce a delay for the duration of the order editing window before passing your order for fulfilment, but we can integrate with your 3PL/WMS where required for a better customer experience.

Yes! The choice is completely yours, on what edits and changes do you want to allow. You can also put custom tags to prevent cancellation for certain orders. And all of this can be disabled with a simple click on our admin panel.

We put orders on hold after checkout to give customers a short period to make changes. After the editing period we disable editing and trigger orders to be pulled (and remove the hold status).

We have a free plan, in which you can test out all the features at zero cost. Post that our basic plans start from $49/month.

While the customer is editing their order, we provide upsell opportunities on the Thank You and Order Status Page, allowing customers to add an item even after the purchase is complete. Thus increasing your average order value.

Start with a free trial

14 days free, then a monthly plan.

Install it from the Shopify App Store and run it on your own orders. Every plan is billed by the month, so you can step away whenever you want to.

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